Our shipping policy was last updated on 19-01-2022.
Interpretation and definitions
Interpretation
Words whose initial letter is capitalized have the meaning defined under the following terms. The following definitions have the same meaning whether they appear in the singular or plural.
Definitions
For this Disclaimer, the following definitions shall apply:
● “Company” (referred to in this Disclaimer as “the Company”, “We”, “Us” or “Our”) refers to
COMPANY_INFORMATION
Markus Krich TheLocker.be
Monnikenhofstraat 175
B-2040 Antwerp
VAT number: BE 0598 829 597
Markus@thelocker.be
+32 (0)474650289
● “Goods” refers to the items offered for sale on the Service.
● “Orders” refers to a request by You to purchase Goods from Us.
● “Service” refers to the Website.
● “Website” refers to THELOCKER.BE, accessible at https://thelocker.be/.
● “You” refers to the individual accessing the Service, or the company, or other legal entity on behalf of which such individual accesses or uses the Service, as applicable.
Thank you for visiting and shopping at THELOCKER.BE.
The following terms and conditions constitute our Shipping Policy. Domestic Shipping Policy
Shipment Processing Times
All orders are processed within 2-3 business days.
Orders will not be shipped or delivered on weekends or holidays.
If we are dealing with a high volume of orders, shipments may be delayed by a few days. Please allow extra days for delivery. If there is a significant delay in shipping your order, we will contact you via email or phone.
Shipping Rates & Estimated Delivery
The shipping rates for Your Orders will be calculated and displayed during checkout in the webshop.
Shipping method: DPD or similar parcel service
Shipping costs: Depending on the destination, size, and weight of the goods to be shipped. This is always shown at the checkout in the webshop
Estimated delivery time: 4-6 working days
Pick up at the company address is also possible (please make an appointment by phone)
is also ppossible thereare no shipping and handling charges, or otherwise displayed in the webshop during checkout
Delivery delays may occasionally occur.
THELOCKER.BE ships to addresses for the following countries
Belgium, Germany, Netherlands, Luxembourg, France, Italy
The destinations will be expanded in the future
If your destination is not yet listed,
don’t hesitate to contact us.
info@thelocker.be
Shipping confirmation & tracking of your order
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
THELOCKER.B is not responsible for any customs duties and taxes applicable to Your Order. Any charges imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
THELOCKER.BE is not liable for products damaged or lost during shipment. If You received Your order damaged, please contact the carrier to file a complaint.
Please save all packing materials and damaged goods before making a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
● By visiting this page on our website: https://thelocker.be/
● By sending us an email: INFO@THELOCKER.BE
